EXCHANGES & REFUND POLICY

 

INVOICE / TILL RECEIPT

Please keep your invoices and till receipt as your proof of your purchase.

No refund will be considered without it

SEVEN DAYS MONEY BACK GUARANTEE, Provided that the merchandise is as good as new

complete with all original packaging.

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FAULTY PRODUCTS

If the product is found to be defective from the manufacture
within 7 days of purchase, PALACE will gladly exchange it under the condition,

it has not been used and has its original packaging.

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WARRANTY & GUARANTEE

Please note that for ELECTRONICS & HOME APPLIANCES
each brand will have the warranty applied directly with
their respective service centers, Please ask our customer service team for additional information.

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NO EXCHANGE OR REFUNDS WILL BE GIVEN FOR THE FOLLOWING

A - Fresh and Frozen Goods

B - Bakery Items